Shipping Policy
**Shipping Policy – Zovira Jewels**
**Effective Date:** 10-11-2025
At **Zovira Jewels**, we are committed to providing you with an exceptional shopping experience from start to finish, including fast and reliable shipping. Below, you’ll find details about our shipping policies, costs, and delivery times.
**1. Shipping Locations**
We currently offer shipping to the following locations:
* **Domestic:** All addresses within [Country Name].
* **International:** We ship to select international destinations. Please check the checkout page for availability and shipping rates.
If your country is not listed at checkout, please contact us at **[insert email address]** to inquire about shipping options.
**2. Processing Time**
- **Order Processing:** Orders are typically processed within **1–2 business days** from the time of purchase. Please note that custom or personalized orders may take longer to process (typically **5–7 business days**).
- Customized jewellery making time 5-7 working days and shipping time 7 days.
* **Business Days:** Our business days are Monday through Friday, excluding weekends and holidays.
Once your order has been processed and shipped, you will receive an email notification with tracking details.
**3. Shipping Methods and Delivery Times**
We offer the following shipping options:
* **Standard Shipping:** Delivered within **5-7 business days**.
* **Expedited Shipping:** Delivered within **5 business days** (available for an additional charge).
* **Express Shipping: Delivered within 3 business days** (available for an additional charge).
**Please note:** Delivery times may vary depending on the destination, shipping method selected, and external factors like weather or customs delays.
**4. Shipping Costs**
Shipping costs are calculated based on your order’s weight, shipping method, and destination. The exact shipping cost will be shown at checkout before you complete your purchase.
* **Domestic Orders:** Standard shipping within [Country Name] is free on orders over **[insert amount]**. A flat rate of **[insert amount]** applies to orders below this threshold.
* **International Orders:** International shipping fees are calculated at checkout based on location and shipping method.
*Please note: Any customs duties, taxes, or import fees are the responsibility of the customer and are not included in our shipping costs.*
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### **5. Tracking Your Order**
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment. Please note that tracking information may take up to **24 hours** to update after shipment.
If you do not receive tracking information or experience any issues with your order, please contact us at **[insert email address]**.
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### **6. Lost or Stolen Packages**
Zovira Jewels is not responsible for lost or stolen packages once they have been marked as "Delivered" by the carrier. However, we are happy to assist in filing a claim with the carrier in case of loss or theft.
If you suspect your package is lost or stolen, please reach out to our customer service team immediately at **[insert email address]**. We will help you track the issue and determine the next steps.
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### **7. Shipping Delays**
While we strive to deliver your jewelry in a timely manner, there may be occasional delays due to factors beyond our control, such as:
* Weather or natural disasters
* High demand or peak shopping seasons (e.g., holidays)
* Customs processing delays for international orders
We will do our best to notify you of any delays and assist in resolving the issue.
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### **8. Packaging**
Your Zovira Jewels order will be carefully packaged to ensure it arrives in perfect condition. We use eco-friendly packaging whenever possible, and your jewelry will be securely packed in our signature branded box or pouch.
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### **9. Address Accuracy**
Please ensure that the shipping address you provide is correct and complete. Zovira Jewels is not responsible for any delays or additional charges that may result from incorrect or incomplete shipping addresses. If you notice an error in your shipping address after placing an order, please contact us immediately at **[insert email address]** to update it.
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### **10. Changes to the Shipping Policy**
We may update this Shipping Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. We encourage you to review this policy periodically to stay informed about our shipping practices.
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**11. Contact Us**
If you have any questions regarding shipping or your order, please feel free to reach out to us:
**Zovira Jewels**
Email: **zovirajewels.in@gmail.com**
Phone: **7999505300**
Address: **D-46 Anmol Vatika Patan Road karmeta Jabalpur M.P Pin- 482002**